@font-face{font-family:Golos Text;font-style:normal;font-display:swap;font-weight:400;src:url(/assets/golos-text-cyrillic-ext-400-normal-Bo67NYBq.woff2)format("woff2"),url(/assets/golos-text-cyrillic-ext-400-normal-D592xEk3.woff)format("woff");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Golos Text;font-style:normal;font-display:swap;font-weight:400;src:url(/assets/golos-text-cyrillic-400-normal-C7us6pn1.woff2)format("woff2"),url(/assets/golos-text-cyrillic-400-normal-BwL4n7Pb.woff)format("woff");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:Golos Text;font-style:normal;font-display:swap;font-weight:400;src:url(/assets/golos-text-latin-ext-400-normal-BjKcJWKY.woff2)format("woff2"),url(/assets/golos-text-latin-ext-400-normal-BXgyX_iE.woff)format("woff");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Golos Text;font-style:normal;font-display:swap;font-weight:400;src:url(/assets/golos-text-latin-400-normal-Coi1FYaD.woff2)format("woff2"),url(/assets/golos-text-latin-400-normal-DOuJOmdK.woff)format("woff");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Golos Text;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/golos-text-cyrillic-ext-500-normal-CLsu_eDI.woff2)format("woff2"),url(/assets/golos-text-cyrillic-ext-500-normal-InHNvB7v.woff)format("woff");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Golos Text;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/golos-text-cyrillic-500-normal-BSLQUuP1.woff2)format("woff2"),url(/assets/golos-text-cyrillic-500-normal-hXinzVVQ.woff)format("woff");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:Golos Text;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/golos-text-latin-ext-500-normal-9vZPKadr.woff2)format("woff2"),url(/assets/golos-text-latin-ext-500-normal-BmtMVntR.woff)format("woff");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Golos Text;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/golos-text-latin-500-normal-BznAvurO.woff2)format("woff2"),url(/assets/golos-text-latin-500-normal-BQo4s7Kn.woff)format("woff");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Golos Text;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/golos-text-cyrillic-ext-600-normal-uuhKjiyO.woff2)format("woff2"),url(/assets/golos-text-cyrillic-ext-600-normal-rSWq63aw.woff)format("woff");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Golos Text;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/golos-text-cyrillic-600-normal-lpQ9rVRR.woff2)format("woff2"),url(/assets/golos-text-cyrillic-600-normal-BgvEFMNR.woff)format("woff");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:Golos Text;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/golos-text-latin-ext-600-normal-DLLCs_GQ.woff2)format("woff2"),url(/assets/golos-text-latin-ext-600-normal-C6iohuVX.woff)format("woff");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Golos Text;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/golos-text-latin-600-normal-Bhk8uV1U.woff2)format("woff2"),url(/assets/golos-text-latin-600-normal-B_o32mE8.woff)format("woff");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}.view-switch{border:1px solid #d5d9cd;border-radius:6px;flex-shrink:0;align-items:center;gap:2px;padding:3px;display:inline-flex}.view-switch button{color:var(--muted);border-radius:4px;justify-content:center;align-items:center;gap:6px;padding:4px 9px;font-size:12px;display:inline-flex}.view-switch button svg{width:14px;height:14px}.view-switch button[aria-pressed=true]{color:#264b39;background:#dfe8d9}.registry-meta{flex-wrap:wrap;row-gap:9px}.kanban-workspace .table-scroll{padding-bottom:12px}.kanban-board{grid-template-columns:repeat(5,minmax(205px,1fr));align-items:stretch;gap:12px;min-width:1073px;min-height:100%;padding:0 1px 12px;display:grid}.kanban-column{background:#ebede5;border:1px solid #0000;border-radius:7px;min-width:0}.kanban-column>header{z-index:2;background:#ebede5;border-radius:7px 7px 0 0;align-items:center;gap:9px;padding:13px 11px 12px;display:flex;position:sticky;top:0}.kanban-column h2{color:var(--status-color);margin:0;font-size:13px;font-weight:500}.kanban-column>header>span{color:var(--muted);font-variant-numeric:tabular-nums;font-size:12px}.kanban-cards{flex-direction:column;gap:9px;min-height:190px;padding:0 7px 8px;display:flex}.kanban-card{cursor:grab;-webkit-user-select:none;user-select:none;background:#fcfcf9;border:1px solid #d7dccf;border-radius:7px;min-width:0;position:relative}.kanban-card:hover{border-color:#a8b79d}.kanban-card.selected{background:#edf3e7;border-color:#7a956d}.kanban-card.dragged{opacity:.45}.kanban-card[aria-busy=true]{opacity:.6;cursor:progress}.kanban-column.drop-target{outline-offset:-1px;background:#dfe9d7;border-color:#6b8960;outline:1px solid #6b8960}.kanban-column.drop-target>header{background:#dfe9d7}.kanban-card-top{justify-content:space-between;align-items:center;min-height:31px;padding:5px 8px 0 11px;display:flex}.kanban-source{color:var(--muted);align-items:center;gap:5px;font-size:11px;display:inline-flex}.kanban-source svg{color:#48734d;width:14px;height:14px}.kanban-card-top .icon-btn{width:25px;height:25px}.kanban-card-top .icon-btn svg{width:15px;height:15px}.kanban-menu{position:relative}.kanban-stage-options{z-index:5;background:var(--paper);border:1px solid #cdd5c5;border-radius:6px;width:170px;padding:5px;position:absolute;top:27px;right:0;box-shadow:0 7px 18px #263b221a}.kanban-stage-options button{text-align:left;width:100%;color:var(--status-color);border-radius:4px;justify-content:space-between;align-items:center;gap:6px;padding:8px;font-size:12px;display:flex}.kanban-stage-options button:hover{background:#e9eee3}.kanban-stage-options svg{width:13px;height:13px}.kanban-open{text-align:left;width:100%;padding:3px 11px 13px;display:block}.kanban-subject{-webkit-line-clamp:2;overflow-wrap:anywhere;-webkit-box-orient:vertical;margin-top:10px;font-size:12px;font-weight:400;line-height:1.45;display:-webkit-box;overflow:hidden}.kanban-person{align-items:center;gap:7px;min-width:0;display:flex}.kanban-person .avatar{flex:0 0 28px;width:28px;height:28px;font-size:10px}.kanban-person-info{min-width:0}.kanban-person b{overflow-wrap:anywhere;font-size:14px;font-weight:500;line-height:1.4;display:block}.kanban-person small{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;margin-top:3px;font-size:11px;display:block;overflow:hidden}.kanban-person .unread-dot{margin-left:5px}.kanban-card-meta{color:var(--muted);border-top:1px solid #e7eadf;flex-wrap:wrap;align-items:center;gap:5px 10px;margin-top:10px;padding-top:8px;font-size:11px;display:flex}.kanban-due{font-variant-numeric:tabular-nums}.kanban-due.overdue{color:var(--red)}.kanban-due.today,.kanban-reply{color:var(--amber)}.kanban-reason{-webkit-line-clamp:2;color:var(--muted);-webkit-box-orient:vertical;margin-top:12px;font-size:11px;line-height:1.45;display:-webkit-box;overflow:hidden}.kanban-grip{color:#889581;opacity:0;pointer-events:none;width:10px;height:13px;position:absolute;bottom:7px;right:3px}.kanban-card:hover .kanban-grip{opacity:1}.kanban-empty{color:#707b6a;text-align:center;padding:17px 5px;font-size:11px}.simulation-scenarios{grid-template-columns:1fr 1fr;gap:8px;margin-bottom:18px;display:grid}.simulation-scenarios label{cursor:pointer;border:1px solid #d7ddce;border-radius:6px;align-items:flex-start;gap:7px;padding:10px;display:flex}.simulation-scenarios input{width:14px;height:14px;accent-color:var(--green);flex-shrink:0;margin:3px 0 0}.simulation-scenarios b{font-size:12px;font-weight:500;display:block}.simulation-scenarios small{color:var(--muted);margin-top:4px;font-size:11px;display:block}.simulation-scenarios .selected{background:#edf2e7;border-color:#90a982}.simulation-preview{background:#f2f5ec;border:1px solid #d9dfd0;border-radius:7px;margin-top:14px;padding:14px}.simulation-preview header{justify-content:space-between;align-items:baseline;gap:12px;margin-bottom:10px;display:flex}.simulation-preview header strong{font-size:12px;font-weight:500}.simulation-preview header span{color:var(--muted);font-size:11px}.simulation-preview>b{font-size:13px;font-weight:500}.simulation-preview p{margin:8px 0 0;font-size:13px;line-height:1.6}@media (max-width:1200px){.registry-meta{gap:10px}.view-switch button{padding-inline:6px}}@media (max-width:760px){.simulate-incoming span{display:none}.page-actions{gap:6px}.registry-meta{align-items:center}}@media (max-width:440px){.simulation-scenarios{grid-template-columns:1fr}}.bip-guide-root{z-index:55;pointer-events:none;color:var(--text);font-family:inherit;position:fixed;inset:0}.bip-launcher{pointer-events:auto;cursor:pointer;color:#fffdf8;letter-spacing:-.5px;background:linear-gradient(145deg,#3f765c,#315b47 72%);border:2px solid #203e32;border-radius:30px;width:176px;height:72px;padding:4px 0 0;font:700 26px/1 inherit;position:absolute;bottom:142px;left:22px;box-shadow:inset 0 4px #89af976b,inset 0 -5px #203e3233,0 3px #253c2d16}.bip-launcher-label{font-family:Segoe UI,sans-serif;font-size:26px;font-weight:700}.bip-launcher:hover{background:linear-gradient(145deg,#477f63,#315b47 72%)}.bip-launcher-compact{display:none}.bip-help-panel{pointer-events:auto;background:#fcfaf6;border:2px solid #203e32;border-radius:16px;flex-direction:column;width:344px;height:440px;max-height:calc(100dvh - 154px);display:flex;position:absolute;bottom:20px;left:238px;overflow:visible;box-shadow:0 5px #253c2d12}.bip-help-panel[hidden]{display:none}.bip-help-panel.bip-topic-open{height:auto;min-height:0;max-height:none}.bip-help-header{color:#fffdf8;background:linear-gradient(115deg,#3f7158,#315b47);border-radius:13px 13px 0 0;justify-content:space-between;align-items:center;height:58px;min-height:58px;padding:0 16px;display:flex}.bip-help-header h2{letter-spacing:-.35px;margin:0;font:700 24px/1 Segoe UI,sans-serif}.bip-help-header>div{align-items:center;gap:10px;display:flex}.bip-help-header button{width:28px;height:32px;color:inherit;cursor:pointer;background:0 0;border:0;border-radius:4px;place-items:center;padding:0;display:grid}.bip-help-header button:hover{background:#ffffff15}.bip-help-header svg{stroke-width:2.5px;width:23px;height:23px}.bip-help-body{flex-direction:column;flex:1;min-height:0;padding:18px;font-size:13px;line-height:1.65;display:flex;overflow:hidden}.bip-help-body>h3,.bip-help-body>p,.bip-topic-search{flex-shrink:0}.bip-topic-open .bip-help-body{flex:none;display:block;overflow:visible}.bip-topic-list::-webkit-scrollbar{width:4px}.bip-topic-list::-webkit-scrollbar-track{background:0 0}.bip-topic-list::-webkit-scrollbar-thumb{background:#a8b5a0;border-radius:8px}.bip-help-body h3{margin:0 0 9px;font-size:17px;font-weight:600;line-height:1.4}.bip-help-body p{color:#566450;white-space:normal;margin:0 0 14px}.bip-topic-search{background:#fffefb;border:1px solid #cdd5c4;border-radius:7px;align-items:center;gap:8px;margin:14px 0 10px;padding:8px 10px;display:flex}.bip-topic-search svg{color:#687762;flex:none;width:16px;height:16px}.bip-topic-search input{width:100%;min-width:0;height:20px;min-height:0;font:inherit;color:#2e3530;box-shadow:none;background:0 0;border:0;outline:none;padding:0}.bip-topic-search:focus-within,.bip-topic-search input:focus-visible{outline:none}.bip-keyboard .bip-topic-search:focus-within{outline-offset:2px;outline:2px solid #769867}.bip-topic-list{overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#a8b5a0 transparent;flex-direction:column;min-height:0;padding-right:5px;display:flex;overflow:auto}.bip-topic-list>button{text-align:left;font:inherit;color:#2e3530;cursor:pointer;background:0 0;border:0;border-bottom:1px solid #e3e7dc;justify-content:space-between;align-items:center;gap:12px;padding:11px 1px;display:flex}.bip-topic-list>button:hover{color:#315c48;background:#e8efdf80}.bip-topic-list svg{color:#839078;flex:none;width:16px;height:16px}.bip-back{color:#5e7157;font:inherit;cursor:pointer;background:0 0;border:0;align-items:center;gap:7px;margin:0 0 15px;padding:0;font-size:12px;display:flex}.bip-back svg{width:15px;height:15px}.bip-topic-actions{flex-wrap:wrap;align-items:center;gap:10px;margin-top:20px;display:flex}.bip-topic-actions button{font:inherit;color:#315c48;cursor:pointer;background:#f8f9f2;border:1px solid #c8d2bf;border-radius:7px;padding:8px 10px;font-size:12px}.bip-topic-actions .bip-understood{color:#fff;background:#315c48;border-color:#315c48}.bip-topic-actions button:disabled{cursor:wait;opacity:.6}.bip-guide-status{align-items:center;gap:7px;font-size:12px;display:flex;color:#547246!important}.bip-guide-status svg{flex:none;width:14px;height:14px}.bip-guide-error{color:#9a493c!important}.bip-art-error{color:#8a7558;margin-top:12px;font-size:11px;display:block}.bip-actor-mask{pointer-events:none;z-index:3;width:240px;position:fixed;top:0;left:0;overflow:hidden}.bip-actor{will-change:transform;width:240px;height:240px;position:absolute;left:0}.bip-actor canvas{width:100%;height:100%;display:block}.bip-target-outline{pointer-events:none;z-index:1;border:2px solid #bc8d2d;border-radius:7px;position:fixed;box-shadow:0 0 0 4px #d5a84226}.bip-help-panel{z-index:2}.bip-guide-root button:focus-visible{outline-offset:3px;outline:3px solid #9cba82}.bip-modal-behind{visibility:hidden}@media (max-width:1200px) and (min-width:1051px){.bip-launcher{left:12px}}@media (max-width:1050px){.bip-launcher{border-radius:19px;width:48px;height:48px;padding:0;bottom:140px;left:9px}.bip-launcher-label{display:none}.bip-launcher-compact{font-size:23px;font-weight:600;display:block}}@media (max-height:680px) and (min-width:1051px){.bip-launcher{border-radius:24px;width:154px;height:56px;bottom:132px;left:30px}.bip-launcher-label{font-size:23px}}@media (max-width:600px){.bip-launcher{width:48px;height:48px;bottom:16px;left:auto;right:14px}.bip-help-panel{width:calc(100% - 24px);height:400px;max-height:calc(100dvh - 150px);bottom:86px;left:12px}.bip-help-body{font-size:12px}.bip-help-header{height:52px;min-height:52px}.bip-help-header h2{font-size:22px}}@media (prefers-reduced-motion:reduce){.bip-guide-root *{scroll-behavior:auto!important}}:root{color:#2c342f;font-synthesis:none;--paper:#fcfcf9;--canvas:#f1f0eb;--line:#e0e2db;--muted:#626d63;--green:#315c48;--green-soft:#e7eee5;--red:#c13030;--amber:#9b6000;--red-soft:#f7eeea;background:#f1f0eb;font-family:Golos Text,sans-serif;font-size:14px;font-weight:400;line-height:1.5}*{box-sizing:border-box}body{margin:0}html,body,#root{height:100%;overflow:hidden}button,input,select,textarea{font:inherit;color:inherit}button,summary,a{touch-action:manipulation}button,a,summary{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:default;opacity:.5}button{background:0 0;border:0}input,select,textarea{background:var(--paper);border:1px solid #cdd3c9;border-radius:6px;min-width:0;max-width:100%;padding:9px 11px}input::placeholder,textarea::placeholder{color:#697367}input[type=checkbox]{accent-color:var(--green);flex-shrink:0;width:16px;height:16px}textarea{resize:vertical;line-height:1.65}select{cursor:pointer}a{color:var(--green)}a:hover{text-decoration:underline}h1,h2,h3,p{margin:0}h1,h2,h3,strong{font-weight:500}svg{stroke-width:1.8px;flex-shrink:0;width:18px;height:18px}button,summary,a,input,textarea,select{outline-offset:3px}button:focus-visible,summary:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:2px solid var(--green)}summary{cursor:pointer;list-style:none}summary::-webkit-details-marker{display:none}details>summary svg:last-child{transition:transform .15s}details[open]>summary>.disclosure-icon{transform:rotate(180deg)}small{font-size:12px}kbd{border:1px solid var(--line);color:var(--muted);white-space:nowrap;border-radius:4px;padding:2px 5px;font-family:inherit;font-size:11px}.muted{color:var(--muted)}.visually-hidden{clip-path:inset(50%);white-space:nowrap;width:1px;height:1px;overflow:hidden;position:absolute!important}.primary-btn,.secondary-btn,.text-btn,.icon-btn,.inline-action{white-space:nowrap;border-radius:6px;justify-content:center;align-items:center;gap:7px;min-height:36px;padding:7px 12px;font-size:13px;font-weight:500;line-height:1.4;text-decoration:none;display:inline-flex}.primary-btn{background:var(--green);color:#fff;border:1px solid var(--green)}.primary-btn:hover{background:#264b39;text-decoration:none}.secondary-btn{background:var(--paper);border:1px solid #cdd3c9}.secondary-btn:hover{background:#f0f3ed;text-decoration:none}.text-btn{color:var(--green);white-space:normal;text-align:left;justify-content:flex-start;padding:6px 3px}.text-btn:hover{text-decoration:underline}.icon-btn{color:#58665a;flex-shrink:0;min-width:32px;min-height:32px;padding:6px}.icon-btn:hover{background:#eaf0e6;text-decoration:none}.small{min-height:30px;padding:5px 8px;font-size:12px}.icon-btn.small{width:28px;min-width:28px;min-height:28px;padding:5px}.small svg{width:15px;height:15px}.spin{animation:1.1s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.crm-app{grid-template-columns:220px minmax(0,1fr);height:100dvh;display:grid}.sidebar{border-right:1px solid var(--line);background:#eeeee7;flex-direction:column;min-height:0;padding:0 12px;display:flex}.brand{align-items:center;gap:10px;height:78px;padding:0 10px;display:flex}.brand>span{color:var(--green);background:#dce8d4;border-radius:8px;place-items:center;width:30px;height:30px;display:grid}.brand strong{letter-spacing:-.5px;font-size:19px;font-weight:600}.sidebar nav{gap:5px;display:grid}.nav-item{text-align:left;color:#566052;border-radius:6px;align-items:center;gap:10px;min-height:44px;padding:11px 10px;font-size:13px;line-height:1.3;display:flex;position:relative}.nav-item .nav-icon svg{width:19px;height:19px}.nav-item>span{flex:1}.nav-item>.nav-icon{color:#3d6046;background:#e3eada;border-radius:6px;flex:0 0 26px;place-items:center;width:26px;height:26px;display:inline-grid}.nav-item small{font-variant-numeric:tabular-nums;font-size:12px}.nav-count{text-align:right;color:#586253;flex-shrink:0;min-width:20px}.nav-count.due-today{color:var(--amber);font-weight:600}.nav-count.overdue{color:var(--red);font-weight:600}.nav-item:hover{background:#e5e9df}.nav-item.active{color:#284c39;background:#dce6d7;font-weight:500}.nav-item.active:before{content:"";background:var(--green);border-radius:0 3px 3px 0;width:3px;height:22px;position:absolute;left:-12px}.sidebar-bottom{margin-top:auto;padding:16px 4px}.shortcut-link{color:var(--muted);text-align:left;align-items:center;gap:10px;width:100%;min-height:40px;padding:7px 6px;font-size:12px;display:flex}.shortcut-link:hover{color:var(--green)}.manager{border-top:1px solid #d9ddd1;align-items:center;gap:9px;margin-top:10px;padding:16px 4px 0;display:flex}.manager>span:last-child{flex-direction:column;display:flex}.manager strong{font-size:12px}.manager small{color:var(--muted);font-size:11px}.avatar{color:#3c5746;letter-spacing:0;white-space:nowrap;text-align:center;background:#e5ecdf;border-radius:50%;flex-shrink:0;place-items:center;width:30px;height:30px;padding:0;font-size:11px;font-weight:500;line-height:1;display:inline-grid}.avatar.sage{color:#3a543d;background:#e1e9dc}.avatar.sand{color:#705536;background:#eee5d5}.avatar.slate{color:#45606b;background:#e2e9eb}.avatar.clay{color:#7a5148;background:#eee1dd}.avatar.large{width:44px;height:44px;font-size:14px}.main{flex-direction:column;min-width:0;min-height:0;display:flex}.page-header{border-bottom:1px solid var(--line);background:#f8f8f3;flex-shrink:0;justify-content:space-between;align-items:center;gap:20px;height:78px;padding:0 28px;display:flex}.page-header h1{letter-spacing:-.65px;align-items:center;gap:12px;font-size:23px;font-weight:500;display:flex}.page-header h1>span{letter-spacing:0;color:var(--muted);background:#ebeee5;border-radius:5px;padding:2px 8px;font-size:13px;font-weight:400}.page-actions{flex-shrink:0;align-items:center;gap:10px;display:flex}.page-header>div:first-child{min-width:0}.workspace{flex:1;grid-template-columns:minmax(0,1fr);min-width:0;min-height:0;display:grid}.workspace.with-record{grid-template-columns:minmax(0,1fr) 390px}.workspace.full-record{grid-template-columns:minmax(0,1fr)}.full-record>.registry{display:none}.registry{flex-direction:column;min-width:0;min-height:0;padding:22px 26px 0;display:flex}.registry-toolbar{z-index:3;flex-shrink:0;align-items:center;gap:10px;display:flex;position:relative}.search-box{background:var(--paper);min-width:100px;height:38px;color:var(--muted);border:1px solid #cdd3c9;border-radius:6px;flex:1;align-items:center;gap:8px;padding:0 10px;display:flex}.search-box input{outline-offset:4px;background:0 0;border:0;width:100%;min-width:0;padding:7px 0;font-size:13px}.search-box input:focus-visible{outline:0}.search-box:focus-within{outline:2px solid var(--green);outline-offset:2px}.search-box kbd{border:0;padding:0;font-size:11px}.search-box input::-webkit-search-cancel-button{cursor:pointer}.filter-menu{position:relative}.filter-menu>summary{height:38px}.has-active-filters{color:var(--green);background:#eef3e9;border-color:#8da58d}.filter-number{font-size:inherit;line-height:inherit;font-variant-numeric:tabular-nums}.filter-popover{background:var(--paper);z-index:15;border:1px solid #d1d8cb;border-radius:9px;gap:12px;width:278px;padding:16px;display:grid;position:absolute;top:46px;right:0;box-shadow:0 10px 35px #263b2224}.filter-popover-head{justify-content:space-between;align-items:center;display:flex}.filter-popover-head strong{font-size:14px}.filter-popover label{color:var(--muted);gap:5px;font-size:12px;display:grid}.filter-popover select{color:#2c342f;width:100%;font-size:13px}.registry-meta{min-height:49px;color:var(--muted);flex-shrink:0;align-items:center;gap:12px;padding-block:10px;font-size:12px;display:flex}.registry-meta>span{white-space:nowrap}.sort-control{align-items:center;gap:5px;min-width:0;margin-left:auto;display:flex}.sort-control svg{width:15px;height:15px}.sort-control select{max-width:180px;color:var(--muted);background:0 0;border:0;min-height:32px;padding:5px 0;font-size:12px}.clear-filters{color:var(--green);align-items:center;gap:4px;font-size:11px;display:flex}.clear-filters svg{width:13px;height:13px}.agenda-filter{max-width:230px;height:38px;padding:6px;font-size:13px}.table-scroll{scrollbar-width:thin;scrollbar-color:#bdc7b7 transparent;flex:1;min-height:0;padding-bottom:20px;overflow:auto}.data-table{table-layout:fixed;border-collapse:separate;border-spacing:0;text-align:left;width:100%;font-size:13px}.data-table th{z-index:2;border-block:1px solid var(--line);color:#606b5d;white-space:nowrap;background:#eaece4;height:36px;padding:7px 12px;font-size:12px;font-weight:400;position:sticky;top:0}.data-table th:first-child{border-radius:5px 0 0 5px}.data-table th:last-child{border-radius:0 5px 5px 0}.data-table td{vertical-align:middle;text-overflow:ellipsis;border-bottom:1px solid #e1e4db;padding:14px 12px;overflow:hidden}.data-table tr{cursor:pointer}.data-table tbody tr:hover{background:#e9eee3}.data-table tbody tr.selected{background:#e4ecdd}.data-table tr.selected td:first-child{box-shadow:inset 3px 0 var(--green)}.requests-table{min-width:680px}.requests-table th:first-child{width:29%}.requests-table th:nth-child(2){width:31%}.requests-table th:nth-child(3){width:17%}.requests-table th:nth-child(4){width:23%}.record-open{text-align:left;align-items:center;gap:9px;width:100%;max-width:100%;min-height:36px;padding:0;font-size:13px;display:flex}.record-open>span:last-child{min-width:0}.record-open strong{white-space:nowrap;text-overflow:ellipsis;font-weight:500;display:block;overflow:hidden}.record-open small{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;margin-top:2px;font-size:12px;display:block;overflow:hidden}.unread .record-open strong{font-weight:600}.unread-dot{background:var(--green);vertical-align:middle;border-radius:50%;width:6px;height:6px;margin-left:6px;display:inline-block}.request-subject,.task-name{text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:400;display:block;overflow:hidden}.cell-secondary{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;align-items:center;gap:4px;margin-top:4px;font-size:11px;display:flex;overflow:hidden}.cell-secondary svg{width:13px;height:13px}.draft-indicator{color:var(--green);margin-left:3px;display:inline-flex}.status{white-space:nowrap;color:var(--status-color);align-items:center;gap:5px;padding:3px 0;font-size:12px;font-weight:500;line-height:1.5;display:inline-flex}.status-new{--status-color:#2165bd;--status-bg:#e7effc;--status-border:#c0d3f1}.status-work{--status-color:#8043b3;--status-bg:#efe7fa;--status-border:#d9c5ed}.status-waiting{--status-color:#935b00;--status-bg:#fff1cf;--status-border:#ead194}.status-closed{--status-color:#187444;--status-bg:#e3f1e8;--status-border:#b9d9c4}.status-cancelled{--status-color:#bf3937;--status-bg:#fbe8e6;--status-border:#e9beba}.cancellation-preview{text-overflow:ellipsis;white-space:nowrap;color:#80504b;max-width:180px;margin-top:4px;font-size:11px;display:block;overflow:hidden}.needs-reply{color:var(--green);margin:3px 0 0;font-size:11px;display:block}.deadline{white-space:nowrap;font-variant-numeric:tabular-nums;font-size:12px}.deadline small{margin-top:3px;font-size:11px;display:block}.overdue{color:var(--red)}.set-date{color:#5c6d56;align-items:center;gap:4px;min-height:32px;padding:3px 0;font-size:11px;display:flex}.set-date svg{width:13px;height:13px}.set-date:hover{color:var(--green);text-decoration:underline}.contacts-table{min-width:970px}.contacts-table th:first-child,.contacts-table th:nth-child(2){width:22%}.contacts-table th:nth-child(3){width:18%}.contacts-table th:nth-child(4){width:16%}.contacts-table th:nth-child(5){width:22%}.contacts-table td{height:61px;font-size:12px}.email-cell{text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:7px;max-width:100%;padding:4px 0;font-size:12px;display:flex;overflow:hidden}.email-cell svg{width:13px;height:13px;color:var(--muted);opacity:0}.email-cell:hover svg,.email-cell:focus-visible svg{opacity:1}.agenda-table{min-width:650px}.agenda-table th:first-child{width:30%}.agenda-table th:nth-child(2){width:40%}.agenda-table th:nth-child(3){width:24%}.agenda-table th:nth-child(4){width:6%}.done-action{border:1px solid #bdcbb6;border-radius:50%;width:30px;min-width:30px;min-height:30px}.out-of-filter{color:#736137;border-top:1px solid var(--line);background:#f3efdd;padding:8px 12px;font-size:11px}.record-panel{background:var(--paper);border-left:1px solid #d0d7c9;flex-direction:column;min-width:0;min-height:0;display:flex;position:relative;box-shadow:-4px 0 14px #273c2310}.record-toolbar{border-bottom:1px solid var(--line);flex-shrink:0;justify-content:space-between;align-items:center;height:51px;padding:0 12px 0 20px;display:flex}.record-position{color:var(--muted);font-size:11px}.record-tools{align-items:center;gap:1px;display:flex}.record-tools .icon-btn{width:29px;min-width:29px;min-height:29px;padding:6px}.record-tools svg{width:16px;height:16px}.record-menu,.template-menu{position:relative}.dropdown-menu{z-index:20;background:var(--paper);border:1px solid #cdd5c5;border-radius:7px;min-width:245px;padding:5px;position:absolute;top:calc(100% + 6px);right:0;box-shadow:0 10px 28px #263b2224}.dropdown-menu>button{text-align:left;border-radius:4px;align-items:center;gap:8px;width:100%;min-height:37px;padding:8px 10px;font-size:12px;display:flex}.dropdown-menu>button:hover{background:#e9eee3}.dropdown-menu svg{width:15px;height:15px}.record-scroll{scrollbar-width:thin;scrollbar-color:#bdc7b7 transparent;flex:1;min-height:0;scroll-padding:16px;overflow:auto}.record-grid{min-height:100%}.table-scroll,.record-scroll{scrollbar-gutter:stable;scrollbar-color:transparent transparent}.table-scroll:hover,.record-scroll:hover,.table-scroll[data-scrolling=true],.record-scroll[data-scrolling=true]{scrollbar-color:#a8b1a2 transparent}@media (forced-colors:active){.table-scroll,.record-scroll{scrollbar-color:auto}}.profile-column{padding:22px 20px 16px}.person-heading{align-items:center;gap:10px;display:flex}.person-heading>div{flex:1;min-width:0}.person-heading h2{letter-spacing:-.45px;overflow-wrap:anywhere;font-size:18px;font-weight:500;line-height:1.3}.person-heading p{color:var(--muted);margin-top:4px;font-size:12px;line-height:1.5}.person-heading>.icon-btn{opacity:0}.person-heading:hover>.icon-btn,.person-heading:focus-within>.icon-btn{opacity:1}.quick-actions{align-items:center;gap:6px;margin-top:15px;display:flex}.quick-actions .secondary-btn{min-height:32px;padding:6px 9px;font-size:12px}.quick-actions .secondary-btn svg{width:15px;height:15px}.quick-actions .icon-btn{border:1px solid #d4dacd;border-radius:50%;width:31px;min-width:31px;height:31px;min-height:31px}.quick-actions .icon-btn svg{width:14px;height:14px}.request-context{padding:0 20px 16px}.request-kind{color:var(--muted);align-items:center;gap:5px;font-size:11px;display:flex}.request-kind svg{width:13px;height:13px}.request-context h3{overflow-wrap:anywhere;margin-top:6px;font-size:15px;font-weight:500;line-height:1.5}.work-controls{grid-template-columns:1fr 1.4fr;gap:10px;margin-top:13px;display:grid}.work-controls>label,.work-controls>div{flex-direction:column;gap:5px;min-width:0;display:flex}.work-controls>label>span,.work-controls>div>span{color:var(--muted);font-size:11px}.work-controls select,.date-button{background:#f5f7f1;border:1px solid #d5dace;border-radius:5px;width:100%;min-width:0;height:32px;min-height:32px;padding:5px 7px;font-size:11px}.stage-select{display:block;position:relative}.work-controls .stage-select select{color:var(--status-color);background-color:#f8f9f4;border-color:#d5dace;padding-left:7px;font-weight:500}.work-controls select option{color:var(--ink);background:var(--paper)}.simulation-option{align-items:center;gap:8px;font-size:13px;display:flex}.simulation-hint{color:var(--muted);margin-top:6px;font-size:12px}.work-controls>.cancellation-reason{background:#f6f7f2;border-left:3px solid #bc6860;border-radius:4px;grid-column:1/-1;padding:10px 12px;font-size:12px}.cancellation-reason>strong{color:#9a3d3d}.cancellation-reason>p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.cancellation-reason>div{flex-wrap:wrap;gap:8px 16px;display:flex}.cancellation-reason .text-btn{min-height:30px;font-size:11px}.cancellation-summary{margin:0 0 16px;font-weight:500}.danger-btn{color:#fff;background:#a04139;border:1px solid #a04139;border-radius:6px;min-height:36px;padding:8px 12px}.danger-btn:hover{background:#85352f}.date-button{white-space:nowrap;justify-content:flex-start;align-items:center;gap:5px;display:flex}.date-button>svg{width:13px;height:13px}.date-button>svg:last-child{width:12px;margin-left:auto}.record-tabs{border-block:1px solid var(--line);z-index:4;scrollbar-width:none;background:#fcfcf9;gap:0;padding:0 16px;display:flex;position:sticky;top:0;overflow-x:auto}.record-tabs::-webkit-scrollbar{display:none}.record-tabs>button{white-space:nowrap;min-height:44px;color:var(--muted);flex:1;padding:12px 5px 11px;font-size:11px;position:relative}.record-tabs>button.active{color:#2d4f36;font-weight:500}.record-tabs>button.active:after{content:"";background:var(--green);height:2px;position:absolute;bottom:0;left:5px;right:5px}.record-tabs span{color:#626e5e;margin-left:4px;font-size:10px;font-weight:400}.record-tab-body{padding:18px 20px 25px}.thread-label{color:var(--muted);align-items:center;gap:7px;margin-bottom:8px;font-size:11px;display:flex}.thread-label>span{font-size:11px}.message{border-block-end:1px solid var(--line);padding:11px 0}.message>summary{flex-wrap:wrap;align-items:center;gap:7px;min-height:28px;padding:0;display:flex;position:relative}.message-direction{color:#496744;background:#e9eee4;border-radius:50%;place-items:center;width:26px;height:26px;display:grid}.message-direction svg{width:13px;height:13px}.message.outbound .message-direction{color:#747564;background:#efeee7}.message-heading{flex:1;min-width:0}.message-heading>strong{font-size:12px;font-weight:500}.message-heading>small{color:var(--muted);font-size:11px;display:block}.message-heading>.message-unread-label{color:var(--green);font-weight:500}.message time{color:var(--muted);white-space:nowrap;font-variant-numeric:tabular-nums;font-size:11px}.disclosure-icon{width:12px;height:12px;color:var(--muted)}.message-excerpt{white-space:nowrap;text-overflow:ellipsis;color:var(--muted);flex-basis:100%;padding-left:33px;font-size:12px;overflow:hidden}.message-content{padding:12px 0 4px}.message-content>p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.75}.manual-label{color:var(--muted);margin-top:9px;font-size:11px;display:block}.attachment-list{gap:6px;margin-top:12px;display:grid}.attachment{background:#f4f6f0;border:1px solid #dce1d5;border-radius:6px;align-items:center;display:flex}.attachment>button{text-align:left;flex:1;align-items:center;gap:9px;min-width:0;padding:8px 9px;display:flex}.attachment>button>svg{color:#738269;width:18px;height:18px}.attachment>button>span{min-width:0}.attachment strong{text-overflow:ellipsis;white-space:nowrap;font-size:11px;font-weight:400;display:block;overflow:hidden}.attachment small{color:var(--muted);font-size:11px;display:block}.attachment>.icon-btn{width:28px;min-width:28px;margin:0 5px}.attachment>.icon-btn svg{width:15px;height:15px}.thread-files{margin-top:14px;font-size:12px}.thread-files>summary{color:var(--green);align-items:center;gap:6px;min-height:32px;display:flex}.thread-files svg{width:14px;height:14px}.next-contact{color:#354035;background:#f6f7f2;border:1px solid #d9e0d1;border-radius:6px;align-items:flex-start;gap:8px;margin:0 0 19px;padding:11px 9px;display:flex}.next-contact.overdue{color:#354035}.deadline.today,.date-button.today,.next-contact.today time{color:var(--amber);font-weight:500}.next-contact.overdue time,.next-contact.overdue small{color:var(--red)}.next-contact>div{flex:1;min-width:0}.next-contact small{margin-bottom:2px;font-size:11px;display:block}.next-contact strong{overflow-wrap:anywhere;font-size:12px;font-weight:500;line-height:1.5;display:block}.next-contact time{font-variant-numeric:tabular-nums;margin-top:4px;font-size:11px;display:block}.next-contact .icon-btn{width:24px;min-width:24px;min-height:26px;color:inherit;padding:4px}.next-contact .icon-btn>svg{width:14px;height:14px}.reply-editor{background:var(--paper);border:1px solid #b7c9ab;border-radius:7px;margin-top:20px;overflow:visible}.reply-editor>header{align-items:center;gap:6px;padding:10px 11px 0;font-size:11px;display:flex}.reply-editor>header>svg{width:14px;height:14px;color:var(--green)}.reply-editor>header>strong{font-weight:500}.template-menu{color:var(--muted);margin-left:auto;font-size:11px}.template-menu>summary{align-items:center;gap:3px;min-height:25px;display:flex}.template-menu>summary>svg{width:11px;height:11px}.template-menu .dropdown-menu{min-width:175px}.reply-editor textarea{resize:none;outline-offset:-3px;background:0 0;border:0;border-radius:0;width:100%;min-height:46px;padding:10px 12px;font-size:13px;line-height:1.7;display:block;overflow:hidden}.reply-editor>footer{background:#f0f4e9;border-radius:0 0 7px 7px;align-items:center;gap:6px;padding:6px 9px;display:flex}.draft-state{color:var(--muted);align-items:center;gap:4px;margin-right:auto;font-size:11px;display:flex}.draft-state>svg{width:12px;height:12px}.draft-state.error{color:var(--red)}.reply-editor footer .icon-btn{width:28px;min-width:28px;min-height:28px}.reply-editor footer .icon-btn svg{width:14px;height:14px}.record-response{margin-top:9px}.record-response>.text-btn{min-height:30px;font-size:11px}.record-response>.text-btn svg{width:12px;height:12px}.response-confirm{border:1px solid var(--line);background:#f7f8f2;border-radius:6px;padding:12px;font-size:12px;line-height:1.6}.response-confirm>label{align-items:center;gap:7px;margin-top:8px;font-size:11px;display:flex}.response-confirm>div{justify-content:flex-end;gap:10px;margin-top:12px;display:flex}.response-confirm>div>button{font-size:11px}.event-history{color:var(--muted);margin-top:22px;font-size:11px}.event-history>summary{align-items:center;gap:7px;min-height:32px;display:flex}.event-history>summary:before{content:"›";font-size:16px}.event-history[open]>summary:before{transform:rotate(90deg)}.event-history-list>div{border-top:1px solid var(--line);justify-content:space-between;gap:14px;padding:8px 0;display:flex}.event-history time{white-space:nowrap;font-size:10px}.contact-data{gap:22px;display:grid}.data-group>h3{color:#4a5c43;border-bottom:1px solid var(--line);align-items:center;gap:8px;padding-bottom:8px;font-size:12px;font-weight:500;display:flex}.data-group>h3 .icon-btn{margin-left:auto}.data-group>h3>span{color:var(--muted);font-size:11px}.data-group dl{margin:8px 0 0}.data-group dl>div{grid-template-columns:102px minmax(0,1fr);align-items:start;gap:10px;padding:6px 0;display:grid}.data-group dt{color:var(--muted);padding-top:1px;font-size:11px}.data-group dd{overflow-wrap:anywhere;margin:0;font-size:12px;line-height:1.65}.related-requests>button{text-align:left;border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:12px;width:100%;padding:10px 0;font-size:12px;display:flex}.related-requests>button>span:first-child{overflow-wrap:anywhere;min-width:0}.related-requests>button:hover>span:first-child{text-decoration:underline}.file-group>summary{align-items:center;gap:7px;min-height:32px;font-size:12px;display:flex}.file-group>summary>svg{width:14px;height:14px}.file-group>summary>svg:last-child{margin-left:auto}.file-group>summary>span{color:var(--muted);font-size:11px}.edit-contact{font-size:11px}.edit-contact svg{width:13px;height:13px}.note-form{gap:10px;margin-bottom:24px;display:grid}.note-form>label{align-items:center;gap:7px;font-size:12px;display:flex}.note-form>label svg{color:#8b774b;width:15px;height:15px}.note-form textarea{background:#fafaf4;min-height:74px;font-size:13px}.note-form-actions{justify-content:space-between;align-items:center;gap:10px;display:flex}.note-form-actions>small{color:var(--muted);font-size:11px}.note-form-actions .secondary-btn{min-height:32px;padding:6px 8px;font-size:11px}.note-form-actions svg{width:14px;height:14px}.internal-note{border-top:1px solid #e2e2d3;padding:14px 0}.internal-note>div{align-items:center;gap:7px;font-size:11px;display:flex}.internal-note svg{color:#8c794c;width:13px;height:13px}.internal-note time{color:var(--muted);margin-left:auto;font-size:11px}.internal-note>p{white-space:pre-wrap;overflow-wrap:anywhere;margin-top:10px;font-size:13px;line-height:1.75}.internal-note>small{color:var(--muted);margin-top:8px;font-size:11px;display:block}.inline-error,.message-error,.connection-warning{background:var(--red-soft);color:var(--red);overflow-wrap:anywhere;border:1px solid #ebd6ca;border-radius:5px;align-items:flex-start;gap:8px;padding:10px 12px;font-size:12px;display:flex}.inline-error{margin:8px 16px}.inline-error>span,.message-error>span{flex:1;min-width:0}.inline-error>svg,.message-error>svg{width:15px;height:15px;margin-top:2px}.inline-error>button,.connection-warning>button{color:var(--red);flex-shrink:0;min-height:26px;font-size:11px;text-decoration:underline}.reply-editor>.inline-error{margin:6px}.connection-warning{border:0;border-bottom:1px solid #ebd6ca;border-radius:0;align-items:center;padding:8px 28px}.connection-warning>span{flex:1}.new-message-banner{width:100%;color:var(--green);background:#e4eee2;border:1px solid #b6c9ab;border-radius:5px;justify-content:center;align-items:center;gap:7px;margin:0 0 15px;padding:9px;font-size:12px;display:flex}.inline-loading{color:var(--muted);align-items:center;gap:8px;padding:10px 20px;font-size:12px;display:flex}.quiet-empty{color:var(--muted);padding:15px 0 25px;font-size:13px}.empty-state{text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:13px;min-height:250px;padding:60px 22px;display:flex}.empty-state>svg{color:#8b9b81;width:26px;height:26px}.empty-state>h3{font-size:16px}.empty-state>p{max-width:330px;color:var(--muted);font-size:12px;line-height:1.7}.in-record{min-height:210px;padding:32px 10px}.in-record h3{font-size:14px}.table-loading{padding:10px}.skeleton{opacity:.6;background:#e9ede2;border-radius:5px;height:45px;margin-bottom:13px}.record-loading{padding:25px 20px}.skeleton-name{width:80%;height:42px}.skeleton-message{height:210px;margin-top:30px}.loading-state{min-height:180px;color:var(--muted);justify-content:center;align-items:center;gap:10px;font-size:13px;display:flex}.record-panel.expanded{box-shadow:none;border-left:0}.expanded .record-toolbar{height:51px;padding-left:26px;padding-right:22px}.expanded .record-grid{grid-template-columns:minmax(300px,340px) minmax(0,1fr);display:grid}.expanded .profile-column{border-right:1px solid var(--line);background:#f8faf4;padding:29px 28px}.expanded .person-heading h2{letter-spacing:-.6px;font-size:21px}.expanded .person-heading p{font-size:13px}.expanded .quick-actions{margin-top:18px}.expanded .contact-data{gap:25px;margin-top:31px}.expanded .data-group h3{font-size:13px}.expanded .data-group dl>div{grid-template-columns:112px minmax(0,1fr);padding:7px 0}.expanded .data-group dt{font-size:12px}.expanded .data-group dd{font-size:13px}.expanded .interaction-column{min-width:0}.expanded .request-context{padding:27px 28px 20px}.expanded .request-context h3{letter-spacing:-.4px;font-size:19px}.expanded .request-kind{font-size:12px}.expanded .work-controls{grid-template-columns:minmax(140px,.8fr) minmax(180px,1.2fr);gap:18px;max-width:560px;margin-top:18px}.expanded .work-controls>label>span,.expanded .work-controls>div>span{font-size:11px}.expanded .work-controls select,.expanded .date-button{height:35px;font-size:12px}.expanded .record-tabs{gap:22px;padding:0 23px}.expanded .record-tabs>button{flex:0 auto;min-height:47px;padding:12px 5px;font-size:13px}.expanded .record-tabs span{font-size:11px}.expanded .record-tab-body{padding:24px 28px 35px}.expanded .message-content>p{max-width:none;margin:0;font-size:14px;line-height:1.6}.expanded .message{background:#f1f2ec;border:1px solid #e1e4da;border-radius:3px 12px 12px;width:-moz-fit-content;width:fit-content;min-width:min(300px,100% - 24px);max-width:min(680px,100% - 40px);margin:12px auto 12px 0;padding:13px 16px}.expanded .message.outbound{background:#e8efe3;border-color:#d8e2d1;border-radius:12px 3px 12px 12px;margin-left:auto;margin-right:0}.expanded .message>header{flex-wrap:wrap;align-items:baseline;gap:5px 14px;display:flex}.expanded .message .message-heading{flex:auto}.expanded .message-content{padding:8px 0 0}.expanded .message-heading>strong{font-size:13px}.expanded .message time{font-size:11px}.expanded .message-excerpt{font-size:13px}.expanded .thread-label{font-size:12px}.expanded .reply-editor>header{padding:12px 14px 0;font-size:12px}.expanded .reply-editor textarea{padding:12px 15px;font-size:14px}.expanded .reply-editor>footer{padding:7px 12px}.expanded .reply-editor footer .small{font-size:12px}.expanded .draft-state,.expanded .record-response>.text-btn{font-size:11px}.expanded .next-contact{margin-bottom:24px;padding:13px}.expanded .next-contact small{font-size:11px}.expanded .next-contact strong{font-size:13px}.expanded .next-contact time,.expanded .attachment strong{font-size:12px}.expanded .note-form>label{font-size:13px}.expanded .internal-note>p{font-size:14px}.expanded .event-history,.expanded .event-history time{font-size:11px}.modal{color:#2c342f;background:var(--paper);border:1px solid #c3cdbb;border-radius:11px;width:min(600px,100vw - 40px);max-height:calc(100dvh - 64px);margin:auto;padding:0;overflow:hidden;box-shadow:0 24px 80px #1c311e35}.modal::backdrop{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);background:#26352155}.modal-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:12px;padding:18px 24px;display:flex}.modal-head>h2{letter-spacing:-.4px;font-size:19px}.modal form{flex-direction:column;max-height:calc(100dvh - 141px);display:flex}.modal-body{scrollbar-width:thin;gap:16px;min-height:0;padding:22px 24px;display:grid;overflow:auto}.modal-footer{border-top:1px solid var(--line);background:#f4f6ee;flex-shrink:0;justify-content:flex-end;align-items:center;gap:9px;padding:15px 24px;display:flex}.field{gap:6px;min-width:0;font-size:12px;display:grid}.field>span{font-weight:500}.field input,.field select,.field textarea{width:100%;min-height:39px;font-size:13px}.field small{color:var(--muted);font-size:11px}.field.has-error input,.field.has-error textarea,.field.has-error select{background:#fdf7f3;border-color:#b96550}.field .field-error{color:var(--red)}.form-grid{grid-template-columns:1fr 1fr;gap:15px;display:grid}.chosen-contact{border:1px solid var(--line);background:#f0f4e9;border-radius:6px;flex-direction:column;gap:4px;padding:12px 14px;display:flex}.chosen-contact>strong{font-size:13px}.chosen-contact>span{color:var(--muted);overflow-wrap:anywhere;font-size:12px}.inline-action{color:var(--green);white-space:normal;text-align:left;background:#e9eee2;justify-content:flex-start;padding:10px;font-size:12px}.reset-form{margin-right:auto;font-size:12px}.form-context{color:var(--muted);font-size:12px}.form-context>summary{align-items:center;gap:6px;min-height:30px;display:flex}.form-context>summary:before{content:"+";color:var(--green);font-size:17px}.form-context[open]>summary{margin-bottom:10px}.date-presets{flex-wrap:wrap;gap:7px;display:flex}.date-presets .secondary-btn{font-size:12px}.schedule-modal{width:min(470px,100vw - 40px)}.file-modal{width:min(850px,100vw - 40px)}.file-preview-body{background:#fff;height:min(60dvh,580px);overflow:auto}.file-preview-body pre{white-space:pre-wrap;overflow-wrap:anywhere;margin:0;padding:28px;font:14px/1.8 Golos Text,sans-serif}.file-preview-body img{object-fit:contain;max-width:100%;max-height:100%;margin:auto;display:block}.file-preview-body iframe{border:0;width:100%;height:100%}.file-preview-hint{color:var(--muted);align-items:center;gap:5px;margin-right:auto;font-size:11px;display:flex}.file-preview-hint svg{width:15px;height:15px}.shortcuts-modal{width:min(530px,100vw - 40px)}.shortcuts-list>div{grid-template-columns:150px 1fr;align-items:center;gap:18px;padding:7px 0;font-size:12px;display:grid}.shortcuts-list kbd{background:#eef2e8;width:-moz-fit-content;width:fit-content;padding:5px 8px;font-size:12px}.toast{z-index:80;color:#fff;background:#2e4834;border-radius:7px;align-items:center;gap:10px;max-width:calc(100vw - 32px);padding:12px 16px;font-size:12px;display:flex;position:fixed;bottom:20px;left:50%;transform:translate(-50%);box-shadow:0 5px 20px #20351c26}.toast>svg{color:#b4d2a5;width:16px;height:16px}.toast>span{min-width:0}.toast button{color:#fff;white-space:nowrap;font-size:12px}.toast>button:not(.toast-close){text-decoration:underline}.toast-close{place-items:center;min-width:24px;min-height:24px;margin-left:3px;padding:0;display:grid}.toast-close>svg{width:15px;height:15px}@media (min-width:1600px){.crm-app{grid-template-columns:235px minmax(0,1fr)}.workspace.with-record{grid-template-columns:minmax(0,1fr) 420px}.workspace.full-record{grid-template-columns:minmax(0,1fr)}.record-panel:not(.expanded) .record-tabs>button{font-size:12px}.record-panel:not(.expanded) .message-content>p{font-size:14px}.record-panel:not(.expanded) .record-tabs span{font-size:11px}.record-panel:not(.expanded) .reply-editor textarea{font-size:14px}}@media (max-width:1200px){.crm-app{grid-template-columns:190px minmax(0,1fr)}.sidebar{padding-inline:9px}.nav-item{gap:8px;padding:10px 8px;font-size:12px}.nav-item.active:before{left:-9px}.registry{padding:20px 18px 0}.page-header{padding-inline:20px}.workspace.with-record{grid-template-columns:minmax(0,1fr) 374px}.workspace.full-record{grid-template-columns:minmax(0,1fr)}.search-box kbd{display:none}.sort-control select{max-width:151px;font-size:11px}.registry-meta{gap:7px}.clear-filters{gap:0;font-size:0}.clear-filters svg{width:16px;height:16px}.expanded .profile-column{padding:24px 20px}.expanded .record-grid{grid-template-columns:310px minmax(0,1fr)}.expanded .request-context{padding:24px 22px 18px}.expanded .record-tab-body{padding:20px 22px 28px}.expanded .data-group dl>div{grid-template-columns:96px minmax(0,1fr);gap:9px}.expanded .data-group dt{font-size:11px}.expanded .data-group dd{font-size:12px}.expanded .person-heading h2{font-size:19px}}@media (max-width:1050px){.crm-app{grid-template-columns:66px minmax(0,1fr)}.sidebar{align-items:center;padding-inline:9px}.brand{height:78px;padding:0}.brand strong,.nav-item>span,.nav-item small,.shortcut-link>span,.manager>span:last-child{display:none}.sidebar nav{width:100%}.nav-item{justify-content:center;padding:11px 9px}.nav-item.active:before{left:-9px}.sidebar-bottom{width:100%;padding:14px 0}.shortcut-link{justify-content:center;padding:9px 0}.manager{justify-content:center;padding:15px 0 0}.workspace.with-record{grid-template-columns:minmax(0,1fr) 374px}.workspace.full-record{grid-template-columns:minmax(0,1fr)}.with-record:not(.full-record) .registry{padding-inline:14px}.with-record:not(.full-record) .search-box{height:36px}.with-record:not(.full-record) .search-box input{font-size:12px}.with-record:not(.full-record) .registry-toolbar{gap:6px}.with-record:not(.full-record) .filter-menu>summary{gap:0;min-width:36px;height:36px;padding:7px 9px;font-size:0}.with-record:not(.full-record) .filter-menu>summary .filter-number{margin-left:5px;font-size:11px}.with-record:not(.full-record) .sort-control select{max-width:135px;font-size:11px}.with-record:not(.full-record) .registry-meta>span{font-size:11px}.expanded .record-grid{grid-template-columns:280px minmax(0,1fr)}.expanded .profile-column{padding:23px 20px}.expanded .record-tabs{gap:12px;padding-inline:17px}.expanded .record-tabs>button{font-size:12px}.expanded .work-controls{grid-template-columns:minmax(105px,.8fr) minmax(150px,1.2fr);gap:10px}}@media (max-width:760px){.workspace.with-record{grid-template-columns:minmax(0,1fr)}.with-record>.registry{display:none}.record-panel{box-shadow:none;border-left:0}.record-panel:not(.expanded) .record-scroll{max-width:100%}.record-panel:not(.expanded) .profile-column,.record-panel:not(.expanded) .request-context,.record-panel:not(.expanded) .record-tab-body{padding-inline:24px}.record-tabs>button{font-size:13px}.record-tabs span{font-size:11px}.record-tabs{padding-inline:19px}.person-heading h2{font-size:21px}.message-heading>strong{font-size:13px}.message time{font-size:11px}.message-content>p{font-size:14px}.record-panel:not(.expanded) .work-controls{grid-template-columns:1fr 1.5fr}.work-controls>label>span,.work-controls>div>span{font-size:11px}.work-controls select,.date-button{height:36px;font-size:13px}.quick-actions .secondary-btn{font-size:13px}.reply-editor textarea{font-size:14px}.record-panel:not(.expanded) .data-group dt,.record-panel:not(.expanded) .data-group dd{font-size:13px}.record-panel:not(.expanded) .data-group dl>div{grid-template-columns:130px minmax(0,1fr);padding-block:8px}.expanded .record-grid{display:block}.expanded .profile-column{border-right:0;border-bottom:1px solid var(--line)}.expanded .contact-data{display:none}.expanded .quick-actions{margin-top:15px}.expand-record{display:none}}@media (max-width:600px){.crm-app{flex-direction:column;display:flex}.sidebar{border-right:0;border-bottom:1px solid var(--line);flex-direction:row;justify-content:space-between;height:54px;min-height:54px;padding:0 12px;display:flex}.brand{height:54px;padding:0}.brand>span{width:27px;height:27px}.brand strong{font-size:16px;display:block}.brand{gap:7px}.sidebar nav{gap:2px;width:auto;display:flex}.nav-item{min-width:44px;min-height:44px;padding:10px}.nav-item.active:before{display:none}.nav-item>svg{width:19px;height:19px}.sidebar-bottom{display:none}.main{flex:1;min-height:0}.page-header{gap:10px;height:66px;padding:0 16px}.page-header h1{letter-spacing:-.5px;gap:8px;font-size:20px}.page-header h1>span{padding:2px 6px;font-size:11px}.page-actions{gap:3px}.page-actions>.primary-btn{gap:0;width:38px;min-height:38px;padding:9px;font-size:0}.page-actions>.primary-btn>svg{width:19px;height:19px}.refresh-data{min-width:32px}.registry{padding:16px 14px 0}.registry-toolbar{gap:7px}.search-box{height:40px}.search-box input{letter-spacing:-.5px;font-size:16px}.search-box input::placeholder{letter-spacing:0;font-size:12px}.filter-menu>summary{min-height:40px;padding:9px;font-size:12px}.filter-popover{width:min(278px,100vw - 28px)}.registry-meta{gap:8px;min-height:48px;font-size:11px}.sort-control select{max-width:151px;min-height:40px;font-size:11px}.sort-control{gap:4px}.sort-control>svg{width:13px;height:13px}.table-scroll{padding-bottom:15px}.requests-table,.contacts-table,.agenda-table{table-layout:auto;min-width:0;display:block}.data-table thead{display:none}.data-table tbody{gap:8px;display:grid}.data-table tr{background:#f8faf4;border:1px solid #dce0d5;border-radius:6px;grid-template-columns:minmax(0,1fr) auto;gap:9px 14px;padding:13px 12px;display:grid;position:relative;overflow:hidden}.data-table td{border:0;min-width:0;height:auto;padding:0;font-size:12px;display:block}.data-table tr.selected td:first-child{box-shadow:none}.data-table tr.selected{box-shadow:inset 3px 0 var(--green);border-color:#b5c7a9}.requests-table td:first-child{grid-area:1/1}.requests-table td:nth-child(2){grid-area:2/1/auto/-1}.requests-table td:nth-child(3){text-align:right;grid-area:1/2}.requests-table td:nth-child(4){border-top:1px solid #e2e6da;grid-area:3/1/auto/-1;align-items:center;gap:9px;padding-top:8px;display:flex}.requests-table td:nth-child(4):before{content:"Следующий контакт";color:var(--muted);margin-right:auto;font-size:11px}.request-subject{white-space:normal;font-size:13px}.record-open{gap:8px;font-size:13px}.record-open .avatar{width:29px;height:29px}.record-open small{font-size:11px}.needs-reply{margin:4px 0 0;font-size:11px}.cell-secondary,.deadline{font-size:11px}.deadline small{margin:0;font-size:11px}.set-date{min-height:28px}.status{font-size:11px}.contacts-table tr{grid-template-columns:1fr}.contacts-table td:nth-child(2){color:var(--muted);margin-top:-12px;margin-left:37px;font-size:11px}.contacts-table td:nth-child(3),.contacts-table td:nth-child(4),.contacts-table td:nth-child(5){align-items:center;gap:10px;display:flex}.contacts-table td:nth-child(3):before{content:"Общение";color:var(--muted);width:65px;font-size:11px}.contacts-table td:nth-child(4):before{content:"Должность";color:var(--muted);width:65px;font-size:11px}.contacts-table td:nth-child(5):before{content:"Email";color:var(--muted);width:65px;font-size:11px}.email-cell{font-size:12px}.email-cell svg{opacity:1}.agenda-filter{max-width:145px;height:40px;font-size:11px}.agenda-table td:first-child{grid-area:1/1}.agenda-table td:nth-child(2){grid-area:2/1/auto/-1}.agenda-table td:nth-child(3){border-top:1px solid var(--line);grid-area:3/1/auto/-1;align-items:center;gap:8px;padding-top:8px;display:flex}.agenda-table td:nth-child(4){grid-area:1/2}.agenda-table td:nth-child(2)>.cell-secondary{display:none}.record-toolbar{height:44px;padding-left:18px;padding-right:12px}.record-tools{gap:5px}.record-tools .icon-btn{width:32px;min-width:32px;min-height:32px}.record-panel:not(.expanded) .profile-column{padding:19px 18px 15px}.record-panel:not(.expanded) .request-context{padding:0 18px 16px}.record-panel:not(.expanded) .record-tab-body{padding:18px 18px 28px}.person-heading h2{font-size:19px}.person-heading>.icon-btn{opacity:1}.record-tabs{padding:0 12px}.record-tabs>button{min-height:45px;padding-inline:4px;font-size:11px}.record-tabs span{margin-left:3px;font-size:10px}.request-context h3{font-size:15px}.work-controls>label>span,.work-controls>div>span{font-size:11px}.work-controls select,.date-button{height:36px;font-size:12px}.record-panel:not(.expanded) .work-controls{grid-template-columns:1fr 1.45fr;gap:8px}.record-panel:not(.expanded) .data-group dl>div{grid-template-columns:105px minmax(0,1fr);gap:8px}.record-panel:not(.expanded) .data-group dt{font-size:11px}.record-panel:not(.expanded) .data-group dd{font-size:12px}.message time{font-size:11px}.message-heading>strong{font-size:12px}.message-content>p{font-size:14px;line-height:1.8}.reply-editor textarea,.note-form textarea,.field input,.field textarea,.field select{font-size:16px}.reply-editor textarea::placeholder{font-size:13px}.reply-editor>header,.template-menu{font-size:11px}.draft-state{font-size:10px}.reply-editor>footer{gap:4px;padding:6px}.reply-editor footer .small{padding:5px 6px;font-size:11px}.note-form-actions{align-items:flex-start}.note-form-actions>small{max-width:100px}.note-form-actions>.secondary-btn{font-size:11px}.event-history-list>div{flex-direction:column;gap:4px}.next-contact{gap:7px;padding:10px 8px}.next-contact>div>strong{font-size:12px}.next-contact .icon-btn{width:28px;min-width:28px;min-height:32px}.connection-warning{padding:9px 15px;font-size:11px}.connection-warning>svg{display:none}.toast{min-width:220px;padding:10px 12px;font-size:11px;bottom:12px}.modal{border-radius:9px;width:calc(100vw - 20px);max-height:calc(100dvh - 24px)}.modal-head{padding:13px 16px}.modal-head>h2{overflow-wrap:anywhere;font-size:17px}.modal form{max-height:calc(100dvh - 86px)}.modal-body{gap:16px;padding:18px 16px}.form-grid{grid-template-columns:1fr;gap:14px}.modal-footer{flex-wrap:wrap;gap:7px;padding:12px 16px}.modal-footer>.primary-btn,.modal-footer>.secondary-btn{min-height:40px;padding:8px 10px;font-size:12px}.modal-footer>.reset-form{font-size:11px}.new-request-modal .modal-footer>.reset-form{display:none}.field{font-size:12px}.field>small{font-size:11px}.date-presets .secondary-btn{min-height:40px;padding:8px 9px;font-size:11px}.date-presets{gap:6px}.file-preview-hint{display:none}.file-preview-body pre{padding:18px;font-size:13px}.shortcuts-list>div{grid-template-columns:110px 1fr;gap:12px;font-size:11px}.shortcuts-list kbd{font-size:11px}.empty-state{padding:45px 15px}.dropdown-menu{min-width:230px}}@media (max-width:360px){.page-header h1{font-size:18px;line-height:1.2}.requests-table td:nth-child(4){flex-wrap:wrap}.requests-table td:nth-child(4):before{flex-basis:100%}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition:none!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}.record-position{align-items:baseline;gap:10px;display:flex}.record-position>span:first-child{color:var(--text);font-weight:500}.request-overview{border-bottom:1px solid var(--line);padding:20px 20px 16px}.request-overview h2{letter-spacing:-.35px;overflow-wrap:anywhere;font-size:19px;font-weight:500;line-height:1.35}.request-title-heading{align-items:flex-start;gap:8px;display:flex}.request-title-heading h2{flex:0 auto;min-width:0}.request-title-heading .icon-btn{width:28px;height:28px;color:var(--muted);flex:0 0 28px}.request-title-heading .icon-btn:hover{color:var(--green)}.request-title-heading .icon-btn svg{width:15px;height:15px}.request-title-form{gap:8px;display:grid}.request-title-form label{color:var(--muted);font-size:11px}.request-title-form textarea{resize:vertical;width:100%;min-height:62px;font:inherit;border:1px solid var(--line);background:var(--paper);color:var(--ink);border-radius:6px;padding:9px 10px;font-size:14px;line-height:1.45}.request-title-form textarea:focus{outline:2px solid var(--green);outline-offset:1px}.request-title-actions{gap:8px;display:flex}.request-title-actions button{min-height:30px;padding:6px 10px;font-size:12px}.request-title-error{color:var(--red);font-size:12px}.request-overview .request-kind{flex-wrap:wrap;margin-top:8px}.request-record .record-grid{min-height:0}.request-record .profile-column{padding:14px 20px}.client-block-label{color:var(--muted);margin-bottom:7px;font-size:11px;display:block}.client-profile-link{text-align:left;align-items:center;gap:9px;width:100%;display:flex}.client-profile-link>span:not(.avatar){flex:1;min-width:0}.client-profile-link strong{overflow-wrap:anywhere;font-size:14px;font-weight:500;line-height:1.4;display:block}.client-profile-link small{color:var(--muted);overflow-wrap:anywhere;margin-top:2px;font-size:11px;display:block}.client-profile-link>svg{width:16px;height:16px;color:var(--muted);flex-shrink:0}.client-profile-link:hover strong{text-underline-offset:3px;text-decoration:underline}.client-channels{flex-wrap:wrap;gap:5px 15px;margin-top:10px;display:flex}.client-channels button{min-width:0;max-width:100%;color:var(--muted);text-align:left;align-items:center;gap:6px;padding:2px 0;font-size:11px;display:inline-flex}.client-channels button span{overflow-wrap:anywhere;min-width:0}.client-channels button svg{flex-shrink:0;width:13px;height:13px}.client-channels button svg:last-child{opacity:.65;width:11px;height:11px}.client-channels button:hover{color:var(--green)}.client-record .profile-column{padding-bottom:17px}.client-record .person-heading>.icon-btn{opacity:1}.client-requests{gap:0;display:grid}.client-requests>button{border-bottom:1px solid var(--line);text-align:left;flex-direction:column;gap:8px;width:100%;padding:16px 0;display:flex}.client-requests>button:first-child{padding-top:0}.client-requests>button:last-child{border-bottom:0}.client-request-title{align-items:center;gap:12px;width:100%;display:flex}.client-request-title strong{overflow-wrap:anywhere;flex:1;font-size:14px;font-weight:500;line-height:1.5}.client-request-title svg{width:15px;height:15px;color:var(--muted);flex-shrink:0}.client-requests>button:hover .client-request-title strong{color:var(--green);text-underline-offset:3px;text-decoration:underline}.client-request-meta{color:var(--muted);flex-wrap:wrap;align-items:center;gap:14px;font-size:11px;display:flex}.client-request-due,.client-request-reason{color:var(--muted);font-size:11px;line-height:1.5}.client-request-due.today{color:var(--amber)}.client-request-due.overdue{color:var(--red)}.client-request-reason{-webkit-line-clamp:2;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.request-record .thread-label{margin-bottom:10px}.request-record .thread-label .text-btn{font-size:11px}.expanded .request-overview{grid-template-columns:minmax(0,1fr) minmax(300px,440px);align-items:start;gap:24px;padding:24px 28px;display:grid}.expanded .request-overview h2{font-size:23px}.expanded .request-overview .work-controls{max-width:none;margin-top:0}.expanded.request-record .profile-column{padding:24px 28px}.expanded.request-record .record-tabs{padding-top:10px}.expanded.client-record .record-tabs{padding-top:19px}.expanded .client-requests>button{padding:20px 0}.expanded .client-requests>button:first-child{padding-top:0}.expanded .client-request-title strong{font-size:16px}.expanded .client-request-meta,.expanded .client-request-due,.expanded .client-request-reason{font-size:12px}@media (max-width:1100px){.expanded .request-overview{grid-template-columns:minmax(0,1fr);gap:15px}.expanded .request-overview .work-controls{max-width:560px}}@media (max-width:760px){.request-overview{padding:20px 24px 16px}.client-channels button{font-size:12px}}@media (max-width:440px){.request-overview{padding:16px}.request-overview h2{font-size:18px}.client-record .record-tabs{gap:0;padding-inline:10px}.client-record .record-tabs>button{padding-inline:4px;font-size:11px}}.conversation-active .record-scroll{scrollbar-gutter:auto;flex-direction:column;display:flex;overflow:hidden}.conversation-active .request-overview{flex-shrink:0}.conversation-active .record-grid{flex-direction:column;flex:1;min-height:0;display:flex}.conversation-active .profile-column{flex-shrink:0}.conversation-active .interaction-column{flex-direction:column;flex:1;min-height:0;display:flex}.conversation-active .record-tabs{flex-shrink:0}.conversation-active .record-tab-body{flex-direction:column;flex:1;min-height:0;padding:0;display:flex}.conversation-stream{overscroll-behavior:contain;scrollbar-width:none;flex:1;min-height:80px;padding:12px 20px;scroll-padding:12px;overflow:hidden auto}.conversation-stream::-webkit-scrollbar{display:none}.conversation-composer textarea::-webkit-scrollbar{display:none}.record-history-footer{border-top:1px solid var(--line);background:var(--paper);flex-shrink:0;padding:4px 20px}.record-history-footer .event-history{margin:0}.record-history-footer .event-history-list{overscroll-behavior:contain;scrollbar-width:none;max-height:min(180px,25dvh);overflow:auto}.record-history-footer .event-history-list::-webkit-scrollbar{display:none}.expanded .record-history-footer{display:none}.profile-column>.event-history{border-top:1px solid var(--line);padding-top:10px}.profile-column .event-history-list>div{flex-direction:column;gap:4px}.event-history-list>div>span{overflow-wrap:anywhere;min-width:0}.conversation-composer{border-top:1px solid var(--line);background:var(--paper);flex-shrink:0;padding:10px 20px 12px}.conversation-composer .reply-editor{margin-top:0}.conversation-composer .reply-editor textarea{scrollbar-width:none;max-height:100px;overflow-y:auto}.conversation-quick-reply{border-top:1px solid var(--line);flex-shrink:0;padding:10px 20px 12px}.conversation-quick-reply button{justify-content:center;width:100%;min-height:34px;font-size:12px}.conversation-composer .template-menu .dropdown-menu{top:auto;bottom:calc(100% + 6px)}.conversation-composer .record-response{margin-top:8px}.conversation-active .new-message-banner{flex-shrink:0;width:auto;margin:4px 20px}.expanded.conversation-active .record-grid{grid-template-columns:minmax(300px,340px) minmax(0,1fr);display:grid}.expanded.conversation-active .profile-column{scrollbar-width:thin;scrollbar-color:transparent transparent;overflow:auto}.expanded.conversation-active .profile-column[data-scrolling=true],.expanded.conversation-active .profile-column:focus-visible{scrollbar-color:#a8b1a2 transparent}.expanded .conversation-stream{padding:18px 28px}.expanded .conversation-composer{padding:12px 28px 16px}.conversation-active .request-title-form textarea{max-height:90px}@media (max-width:1100px){.expanded.conversation-active .record-grid{grid-template-columns:minmax(260px,300px) minmax(0,1fr)}}@media (max-width:760px){.conversation-active .profile-column{padding-top:10px;padding-bottom:10px}.conversation-active .request-overview{padding-top:12px;padding-bottom:12px}.conversation-stream{padding:10px 16px}.conversation-composer{padding:8px 16px}.expanded.conversation-active .record-grid{flex-direction:column;display:flex}.expanded.conversation-active .profile-column{display:none}.expanded.conversation-active .record-history-footer{padding-inline:16px;display:block}.expanded.conversation-active .expand-record{display:inline-flex}.expanded.conversation-active .record-tabs{gap:0;padding-inline:10px}.expanded.conversation-active .record-tabs>button{flex:1;font-size:11px}.expanded .conversation-stream{padding:10px 16px}.expanded .conversation-composer{padding:8px 16px}}.request-record:not(.expanded) .cancellation-reason>p{-webkit-line-clamp:2;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.expanded .profile-column .cancellation-reason{background:#f6f7f2;border-left:3px solid #bc6860;border-radius:4px;margin-top:18px;padding:10px 12px;font-size:12px}.expanded .profile-column .cancellation-reason>p{margin:7px 0}.reply-editor.pointer-focus textarea:focus{box-shadow:none;outline:none}.pdf-file-modal .file-preview-body{height:auto;min-height:160px}.document-download{text-align:center;color:var(--muted);align-content:center;justify-items:center;gap:12px;padding:30px 20px;display:grid}.document-download>svg{width:36px;height:36px}.document-download>p{margin:0;font-size:13px}@media (max-height:850px){.conversation-active .request-overview{padding-top:12px;padding-bottom:12px}.conversation-active .request-overview h2{font-size:17px}.conversation-active .request-overview .work-controls{gap:8px;margin-top:10px}.conversation-active:not(.expanded) .profile-column{padding-top:8px;padding-bottom:8px}.conversation-active:not(.expanded) .client-block-label{display:none}.conversation-active .record-tabs>button{min-height:36px;padding-top:8px;padding-bottom:8px}.conversation-composer{padding-top:6px;padding-bottom:8px}.conversation-composer .reply-editor textarea{max-height:80px}.expanded .conversation-composer{padding-top:8px;padding-bottom:10px}}@media (max-width:360px) and (max-height:850px){.conversation-active:not(.expanded) .client-channels{display:none}}@media (max-height:530px){.conversation-active .record-scroll{overflow:auto}.conversation-active .record-grid{flex:none}.conversation-stream{flex:none;height:35vh;min-height:120px}}